Computer Certification Training

i-NET+ Certification CompTIA Training Exams

Response Limits

The examinee selects, from four (4) or more response options, the option(s) that best completes the statement or answers the question. Distractors or wrong answers are response options that examinees with incomplete knowledge or skill would likely choose, but are generally plausible responses fitting into the content area. Test item formats used in this examination are:

Multiple-choice:

The i-net+ examinee selects one option that best answers the question or completes a statement. The option can be embedded in a graphic where the examinee “points and clicks” on their selection choice to complete the test item.

Multiple-response:

The i-net+ examinee selects more then one option that best answers the question or completes a statement.

Drag and Drop Items:

A drag and drop item is an item that requires the candidate to drag a graphic or text box to a correct destination.

Sample Directions:

Read the statement or question and from the response options, select only the option(s) that represent the most correct or best answer(s).

Domain	% Of Examination
1.0 Internet Basics & Clients	30%
2.0 Development	20%
3.0 Networking	20%
4.0 Internet Security	20%
5.0 Business Concepts	10%
Total	100.00%

i-NET+ Exam

Domain 1.0 INTERNET BASICS & CLIENTS i-Net+ Certification

This i-Net+ domain requires that the candidate have the knowledge of a wide range of Internet basics, including: site functionality, caching, indexes, searching, and Internet infrastructure. In addition candidates should have the knowledge and skills required to use and update client software, and to assist in the administration of Internet/intranet sites.

1.1. Identify the issues that affect Internet site functionality.
Content may include the following:
Performance, including:
o Bandwidth (both client and server)
o Internet connection types (both client and server)
o Pages taking too long to load
o Resolution and size of graphics
Security, including:
o Authentication
o Permissions
o Data encryption
1.2. Understand and be able to describe the concept of caching and its implications.
Content may include the following:
Web caching
File caching
Proxy caching
Client side caching versus server side caching
1.3. Use different types of search indexes – static index/site map, keyword index, full text index.
Content may include the following:
Index your site for a search
Use Internet and Intranet search engines
Differences between search engines and directories
Meta search engines
Spider search engines
1.4. Understand and be able to describe the infrastructure neede d to support an Internet client.
Content may include the following:
Knowledge of client operating systems
Knowledge of web server platforms
Operating system TCP/IP stack configuration
Network connection
Web browser
E-mail client
Hardware platform
DHCP
Client software configuration
1.5. Use/configure Web browsers and other Internet/intranet clients, and be able to describe their
use to others.
Content may include the following:
Web browsers
FTP clients
Telnet clients
E-mail clients
All-in-one/universal clients
When to use each type of client
The basic commands (e.g., get and put) for each type of client (e.g., FTP, Telnet. POP3)
1.6. Update client software.
Content may include the following:
Performing routine maintenance on client applications (e.g. updating virus data files)
Applying service packs and maintenance patches
Upgrading to newer versions of client software, or replacing existing client software with versions from a different software vendor.
1.7. Assist in the administration of Internet/intranet sites.
Content may include the following:
Reset passwords
Configure permissions
Post content to server

I-net+ Certification DOMAIN 2.0 DEVELOPMENT

This i-Net+ domain requires that the candidate have the knowledge of programming related terms and the differences between popular client and server programming languages. The candidate should also have the ability to create HTML pages, identify when to use multimedia extensions and plug-ins, understand when to use various image and multimedia file formats, identify the common formats used to deliver content to wireless devices, understand when to use popular tools to connect an Web server to a database, and test pre-production Web and E-Commerce servers.

2.1. Understand and be able to describe programming-related terms.
Content may include the following:
API
CGI script
SQL
Client -side scripting
Server-side scripting
Server-side includes
2.2. Understand and be able to describe differences between popular client-side and server-side programming languages.
Content may include the following:
When to use the languages
When they are executed
Examples may include the following:
Java
JavaScript
XML
ASP
Extensible Stylesheet Language—XSL
Document Type definitions—DTD
JSP
CGI script
Perl
Java Servlets
VBScript
PHP
2.3. Create HTML pages.
Content may include the following:
Cascading Style Sheets — CSS
Etensible Stylesheet Language — XSL
DHTML
XHTML
HTML document structure
Understand and use MetaTags properly
Use page layout principles
Coding simple tables, headings, forms
Compatibility between different browsers
Importance of creating cross-browser coding in HTML
3 tier models
2.4. Identify when to use various multimedia extensions or plug-ins.
Content may include the following:
QTVR (quick time)
Flash
Shockwave
RealPlayer
Windows Media Player
2.5. Identify when to use various image and multimedia file formats.
Content may include the following:
GIF
GIF89a
JPEG
PNG
PDF
TIFF
BMP
MOV
MPEG
AVI
2.6. Identify the common formats used to deliver content to wireless devices.
Content may include the following:
XML
WML
2.7. Understand when to use popular tools to connect a Web server to a database.
Content may include the following:
PHP
PERL
ASP
ODBC
JDBC
2.8. Test pre-production Web and e-commerce servers.
Content may include the following:
View web content in various browsers and at various screen resolutions
Stress test a server
Stress test the servers' Internet connection
Create sample transactions with an e-commerce server

I-Net+ Certification DOMAIN 3.0 NETWORKING

This i-net+ domain requires that the candidate have the knowledge and skills to understand and be able to describe the core components of the Internet infrastructure; identify problems with Internet connectivity; understand how to use Internet domain names and DNS; understand the capabilities of popular remote access protocols; understand how various protocols or services apply to the function of their corresponding server; identify when to use various diagnostic tools for resolving Internet problems; create a logic diagram of Internet components; describe various hardware and software connection devices; understand when to use various site monitoring procedures; understand how common networking topologies are used; and understand the capabilities of application server providers.

3.1. Understand and be able to describe the core components of the Internet infrastructure.
Content may include the following:
Network access points
Backbone
Hardware/software infrastructure knowledge
Internetworking devices such as routers, switches and bridges
3.2. Identify problems with Internet connectivity from source to destination for various types of servers.
Content may include the following:
E-mail server
Web server
FTP server
News server
Proxy server
Caching server
Media server
DNS server
Certificate server
Directory (LDAP) server
Connecting through a firewall
3.3. Understand and be able to describe the use of Internet domain names and DNS.
Content may include the following:
DNS entry types
Hierarchical structure
Role of root domain servers
Top level or original domains
NSlookup
3.4. Understand and be able to describe the capabilities of popular remote access protocols.
Content may include the following:
SLIP
PPP
PPTP
L2TP
PPPOE
Point-to-point multi-point
3.5. Understand how various protocols or services apply to the function of their corresponding server, such as a mail server, a web server or a file transfer server.
Content may include the following:
POP3
SMTP
HTTP
FTP
NNTP
LDAP
Telnet
3.6. Identify when to use various diagnostic tools for resolving Internet problems.
Content may include the following:
Ping
WinIPcfg
IPconfig
ifconfig
ARP
TraceRT
Network Analyzer
3.7. Create a logic diagram of Internet components from the client to the server.
Content may include the following:
Bridge
Brouter
Router
Switch
Hub
Repeater
Network Adapter
Cable Modem
xDSL Modem
Modem
WAN Link
CSU/DSU
FireWall
Network Address Translation (NAT) server
Proxy Server
3.8. Describe various hardware and software connection devices and when to use them.
Content may include the following:
Network adapter
Bridge
Brouter
Router
Switch
Repeater
Hub
Network Adapter
Cable Modem
xDSL Modem
Modem
CSU/DSU
FireWall
Network Address Translation (NAT) server
Proxy Server
3.9. Understand when to use various site monitoring procedures.
Content may include the following:
Viewing server log files
Monitoring network traffic
Monitoring server utilization
Monitoring server network bandwidth utilization
3.10. Understand and be able to describe how common networking topologies are used.
Content may include the following:
Star
Bus
Mesh
Ring
3.11. Understand and be able to describe the capabilities of application server providers.
Content may include the following:
Providing Internet based services on an as needed basis, such as:
o Custom Web Hosting
o Providing e-mail services
o Providing Fax services
o Providing access to an application over the web
o Providing shared access to expensive hardware, such as a mainframe computer

i-Net+ Certification DOMAIN 4.0 SECURITY

This domain requires that the candidate have the knowledge and skills to understand and be able to understand various Internet security concepts; identify suspicious network activities; identify various methods for performing intrusion detection; identify appropriate access-control security features for an Internet server; describe the uses and proper instances to use anti-virus software; describe the uses and proper instances to use various client security add-ons; describe how firewalls are used to protect private networks; understand when to use various DMZ configurations; and describe various authentication/encryption technologies.

4.1. Understand and be able to describe various Internet security concepts.
Content may include the following:
Access control
Authentication
Encryption—PKI
Secure socket layers (SSL)
Access security tools
Auditing
Secure Electronic Transactions (SET)
4.2. Identify suspicious network activities.
Content may include the following:
Multiple log-in failures
Ping floods
Denial of service attacks
Mail flooding
Syn floods
Spoofing
Repudiation
4.3. Identify various methods for performing intrusion detection.
Content may include the following:
Configure auditing on servers and firewalls
Review audit logs
Configure network monitoring software to alert you when suspicious types of traffic occur
Configure servers to notify you when unauthorized accesses are attempted.
4.4. Identify appropriate access-control security features for an Internet server.
Content may include the following:
E-mail server
Web server
APACHE
NES
IIS
4.5. Be able to describe the uses and proper instances to use anti-virus software.
Content may include the following:
Server anti-virus protection
Client computer anti-virus protection
Network anti-virus protection, such as on a firewall
4.6. Be able to describe the uses and proper instances to use various client security add-ons.
Content may include the following:
Encryption software
Personal digital identification, such as a digital certificate
Personal firewall software
4.7. Describe how firewalls are used to protect private networks.
Content may include the following:
Port filtering
Packet filtering
Application filtering
Intrusion detection filtering
4.8. Identify when to use various DMZ configurations.
Content may include the following:
Bastion Host
Three-homed firewall
Back-to-back firewalls
4.9. Understand and be able to describe various authentication/encryption technologies.
Content may include the following:
Username/password authentication
Smart Card authentication
SSL
Authentication versus encryption
PKI
Asymmetric encryption, including blowfish, RC2, RC4, and RC5
Symmetric encryption, including DES, triple DES, and skipjack
One Way encryption, including MD5 and SHA

Inet+ DOMAIN 5.0 BUSINESS CONCEPTS

This domain requires the candidate to be able to identify and or describe various e-business and e-commerce concepts and when they are used, including term defi nitions, e-business related network concepts, e-business models, strategic marketing considerations, and legal/regulatory considerations.

5.1. Understand and be able to describe e-commerce terms and concepts.
Content may include the following:
Information Service Providers
Portals
SET (Secure Electronic Transactions)
EFT (Electronic Funds Transfer)
EBT (Electronic Benefits Transfer)
EDI (Electronic Data Interchange)
OBI (Open Buying on the Internet)
OTP (Open Trading Protocol)
5.2. Understand and be able to describe the differences between the following from a business
standpoint:
Content may include the following:
Private Network
Intranet
Extranet
Internet
5.3. Recognize and explain the current types of e-business models being applied today.
Content may include the following:
Business-to-business models
Business-to-consumer models
Business-to-employee models
Business to Government
Consumer-to-business
Consumer-to-consumer
Storefront (bricks & mortar) vs. e-business
New and changing customer expectations
e-business and the Internet
Aggregator
5.4. Identify key factors relating to strategic marketing considerations as they relate to launching an e-business initiative.
Content may include the following:
Geographic/Localization considerations (local customs/criteria, etc.)
Public relations; impact/risks of site failure
5.5. Identify key factors relating to legal and regulatory considerations when planning ebusiness
solutions.
Content may include the following:
Knowledge ownership / Intellectual property rights
Privacy
Jurisdiction